SMS can be an easy way to handle communication between you and your customers, employees or members of a community. In addition to sending SMS to a mobile, you can receive an SMS back to your service or system. An entry can also be initiated from a mobile phone, like adding a customer or registering an order for a product that you are selling.
A more advanced feature is the reply-path service, named SMS Dialogue. This is session-based communication where you can combine incoming replies with messages you have sent. This is necessary if you want to receive replies to more than one message in the same period of time.
Communication
2-Way communication is necessary if you want to have a dialogue with your subscribers. Use a dedicated or shared short code like ViaNett’s Norwegian shortcode 1963, or international Long Number like +4560991000. We also have more advanced two-way services like session-based communication where you can combine the replies with messages you have sent. This is necessary if you want to receive replies to more than one message in the same period of time.
Available numbers or codes for use by Mobile Payment and 2-way communication:
To access Mobile Payment, you need access to a shortnumber or short code. This can be 4 digits (like in Norway and in Denmark) or 5 digits (in Sweden). Both shared number and dedicated numbers can be offered. A shared number or code gives cheaper access, and for most services is a sufficient solution. For communications only, an international number (10 digits) is an alternative.
Short codes in following countries (dedicated or shared):
Norway, Sweden, Denmark and Finland. Other countries upon request
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